You can access your previous receipts and invoices by logging into your dashboard and clicking on “Orders/Invoices”.

Due to the extensions granted to members registrations during the COVID-19 lockdowns, your CEC count may be showing as 0. Please disregard this number and you can view your CEC entries for the current registration period by clicking on ‘Add CEC Diary Entry’, after logging into your account, and adjusting the time period (top left of CEC diary) to the current registration period or to ‘All time’

– From within your dashboard, find and press the ‘Edit My Profile’ button (located on the right side of your dashboard)
– Select ‘Password’ from the drop down options
– Enter your new password and press ‘Save’

Please see the following steps to add a CEC diary entry, once logged into your dashboard– From within your dashboard, find the add CEC diary entry button and press (blue button in the lower right-hand side).

Once the CEC diary opens, please see registration period on the left hand side of the screen and change the period to “All time” using the drop down arrow.

Click the Add CEC Diary entry button (this is found to the right hand side)

This will open the window to add a CEC diary entry box, from here you:
1. Search a keyword from the course completion certificate and select the matching course from the drop down menu (a keyword can be taken from name printed on the certificate of completion)
2. Type an appropriate completion date in the completion date box (please type in the completion date in the format of DD/MM/YYYY).
3. Upload the required certificates of completion in the certificate box (press the choose file button to browse your computer to upload the appropriate certificate)
4. Tick the declaration box and press Save details

– From within your dashboard, find and press the ‘Edit My Profile’ button (located on the right side of your dashboard)
– Select ‘Contact Details’ from the drop down options
– Click the ‘YES’ button next to ‘Are Your Details Correct’
– Enter the relevant details that you are updating in the appropriate section.
– Scroll down to the bottom of the page and click the green ‘Save Changes’ button.

– From within your dashboard, find and press the ‘Manage My Registration’ button (located on the right side of your dashboard)
– Once this page has opened, scroll down and click on the ‘No’ button next to relevant category (e.g. Update My CPR and/or First Aid)
– Click the ‘Choose file’ button to upload the appropriate certification
– Scroll down to locate the ‘Expiry date’ box and enter the appropriate expiry date of your certification
– Scroll down to the bottom of the page and click the green ‘Save Changes’ button.

Log into your AUSactive dashboard to complete your payment online via credit card or BPAY.
The following credit cards are accepted:
• Visa
• Mastercard
You can also make your payment over the phone by calling our customer service team on 1300 211 311.

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