Service excellence, and consistently delivering exceptional programs, has paid off for Active Monash and their three centres; Oakleigh Recreation Centre, Clayton Aquatic & Health Club and Monash Aquatic & Recreation who have achieved their industry Quality Business Accreditation with AUSactive.
AUSactive’s Quality Business Accreditation is a formal recognition process in which a business meets predefined criteria and quality standards, assessed by an independent accreditation body.
Active Monash Manager, Tony Oulton, said the Accreditation with AUSactive was an important step forward for the three centres in showcasing their focus on service excellence and industry-leading best practice.
“The AUSactive Quality Business Accreditation enables Active Monash to remain future focused and recognised and an industry leader in health and wellbeing,” Mr Oulton said.
“Our members will benefit from this too by having confidence in the service the health and wellness team provides and that quality control is part of our ongoing commitment to our community.
“Furthermore, it ensures that Active Monash continues to improve through this accreditation, ensuring that members and the community are the focal point of everything that we do.”
Active Monash provides extensive services in health clubs, group fitness and aquatic programs to the community. Their vision of ‘Participate Your Way’ ensures that all members of the community have access and availability of services to suit their individual needs.
Across the three centres Active Monash offer a variety of inclusive group fitness programs catering for all demographics as well as health club services that promote a Member Care methodology to ensure members achieve their health and wellbeing goals.
AUSactive CEO Barrie Elvish said Active Monash’s Accreditation marked the 50th business that has now been accredited through the Quality Business Accreditation program, which is focused on having an outstanding network of exercise professionals and facilities right across Australia.
“Congratulations to Active Monash on their Quality Business Accreditation! This accreditation marks a significant milestone for AUSactive, with 50 businesses from our network now recognised as Business Accredited.
“Our Business Accreditation is just one example of how we are continuing to strive for industry excellence and shows our continued commitment to improving the Australian active health and exercise industry for everyone to enjoy.”
“We remain focused on activating the nation through empowering and representing excellence, innovation, high standards and leadership across all exercise and wellness modalities,” Mr Elvish said.
